Supports companywide training initiatives at all levels to ensure standards are maintained and continually improved. Sets the example and drives a culture that fosters success around people, guest experience, and profitability. Christie Gresh joined Panera LLC as an assistant manager back in 2010. In 2011 in preparation for the future growth of the corporate market. Christie was promoted to the role of New Cafe Opening Manager; it was in this role that she opened 23 bakery cafes and established herself as a key participant in the market. As growth slowed down in 2014 Christie slid into the position of Multi Market Training Manager, supporting 3 district managers and helped to stabilize market training and work to develop 4 training cafes. All before joining HBG in January 2016. When Christie is not at work she enjoys being a mother to her beautiful daughter Annie.
Regional Training Manager
Mike oversees the training and promoting within the baking team, a role which is punctuated by the development of both self and team. Through leadership and support we must identify those who want to be more than a baker; they want to train, to mold new bakers into the artisan experts we require. We maintain the highest standard of product quality through training to ensure every guest has an extraordinary Panera experience. Mike has been with Panera Bread since 2004 and is a self-taught from scratch baker. Work ethic, loyalty, dedication, and effectiveness can all be traced to those days learning the trade and honing skills under the guidance of his dad. Now a father himself, he hopes to nurture his children in the same way, with love and a respect for hard, honest work, which in and of itself is a personal reward. He will always have a loaf of bread in every arm, or a soft roll at least.
Bakery Market Manager
Luke manages HBG's relationships with our charitable partners, including our major charity events, day-end doughnations, and canister donations. He also oversees the implementation of market strategy, social media management, and local advertising. Luke is a graduate of Georgetown University's McDonough School of Business. In his free time, he enjoys soccer and cycling.
Jason oversees the nightly baking operations of the Hartford Connecticut Panera cafes to ensure product quality and consistency from cafe to cafe though consistent training and follow up with our bakers. Since 2007 he has aided in bringing a higher level of operations, bringing HBG's baking operations within the Ttp twenty in the nation over the last four years. He was asked to participate in a small group from Panera corporate that was focused on higher education of the entire Panera baking network, helped write five curriculum as well as several articles posted in the Panera corporate baking newsletter, The Baguette Gazette. He has worked his way from a cafe manager in 2002 to GM to his current role of a multi-unit manager. He has worked in several restaurant and banquet facilities as chef and sous chef prior to graduating from The Culinary Institute of America in 2000 and has worked in hospitality management since.
Senior Bakery Market Manager
Elizabeth’s background in sales, food and beverage and catering brought her into Catering Sales at Howley Bread. She has a bachelor's degree in Public Relations from Rhode Island College and certification in event planning. In her role, she maintains and builds relationships with catering clients, generates new clients, represents Panera Bread at various networking events and supports catering coordinators at each cafe. In her spare time, Elizabeth loves to meet new people, cook, eat, sing, and dance.
Arne supports the Operations Team, cafes, and manages daily office operations at the Lincoln office. She handles reporting, vendor contracts, travel arrangements, and the organization of large company events and corporate meeting. Prior to HBG, she worked at a large newspaper company and wine & liquor distributor. She enjoys traveling with her husband and watching British comedy.
Sara is responsible for the recruiting and training of bakers in the Hartford market. Sara took many cooking and baking classes in high school and then came to Panera to do her externship for Lincoln Culinary Center and decided to stay. Sara has been with the company since August of 2010. Soon after her training she worked in Newington and then became the lead baker and trainer for the Newington café. She was “Baker of the Quarter” in 2011 and 2015. Sara enjoys baking in her free time, and spending time with friends and family.
Bakery Training Specialist
Chris trains and guides to help make quality breads and sweets. Chris has been with HBG since June of 2002. He has a love for baking and working with our newest bakers. When he is not working he enjoys time with his two sons, catching a game of one of his favorite local sports teams. He loves his family, friends, and bread.